Premier Box - Shipping Policy

Premier Box – Shipping Policy

Operated by: Bagavathi Amman Print Pack

1. Order Processing

All orders are processed after successful payment confirmation. Orders are generally processed within 1–2 business days, excluding Sundays and public holidays. Orders placed after business hours will be processed on the next working day.

2. Shipping Coverage

Premier Box currently ships across most serviceable locations within India. Delivery availability depends on the courier partner's service network.

3. Delivery Time

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to weather conditions, festivals, public holidays, natural disasters, or courier-related delays.

4. Shipping Charges

  • Shipping charges, if applicable, are displayed during checkout.
  • Free shipping may be offered on selected products or promotional offers.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS containing the tracking details and courier information, wherever applicable.

6. Delivery Attempts

Our courier partners usually make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, the order may be returned to us.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Premier Box shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.

8. Damaged or Missing Packages

  • Please inspect your package upon delivery.
  • If the package appears damaged, tampered with, or items are missing, contact our customer support within 48 hours of delivery.
  • Supporting photographs may be required for verification.

9. Delayed Deliveries

While we strive to ensure timely delivery, Premier Box is not liable for delays caused by courier services, natural calamities, government restrictions, strikes, or other circumstances beyond our reasonable control.

10. Contact Us

For any shipping-related questions or assistance, please contact our customer support team through the contact details provided on our website.